FAQs
Our friendly support team are ready and waiting to help with any queries you have - just email talktomebaby@thedreamersclub.com for a speedy response
Here's some frequently asked questions in the meantime:
What countries do you ship to?
We ship to most countries. Sadly there are some countries we're not able to ship to due to carrier restrictions, but we'll continue to work on it. We are not able to ship to:
Afghanistan, Iraq, Jordan, Yemen, Algeria, Angola, Burundi, Congo - Brazzaville, Congo - Kinshasa, Liberia, Libya, Nigeria, Sierra Leone, Somalia, South Sudan, Sudan, Togo, Zimbabwe, Brazil, Paraguay, Bosnia & Herzegovina, Montenegro, Serbia, Saudi Arabia, Romania and Russia.
How fast is your turnaround time?
Typically we'll freshly print your item and dispatch it within 1-2 business days.
Can I trust Crypto Chads?
Our checkout uses Shopify Payments and Paypal, for 100% secure and safe transactions. We want you to love your items, so if anything you buy isn't perfect, just let our friendly support team know and they'll do everything in their power to fix the problem or give you a full refund.
How long will my order take to arrive?
We need 1-2 days to freshly print your item, and then once dispatched, you can expect your order within:
• 3-5 business days - UK
• 3-5 business days - Europe
• 2-4 business days - USA
How much does shipping cost?
Shipping costs vary based on location and the type of shipping selected at checkout. Below are the costs for our most popular locations and shipping types. If you have any specific requirements, just drop us an email.
🇬🇧 United Kingdom
Tracked UK Shipping - £3.50
🇪🇺 Europe
Tracked EU Shipping - £9.50
🇺🇸 United States
Tracked US Shipping - £7.50
🌍 Rest of World
Tracked Worldwide Shipping - £13.00
Are your products ethically made?
Yes. Where possible we use Stanley Stella products which are produced to high ethical standard and carry several certifications:
- PETA certified - vegan and cruelty free
- Oeko-Tex certified - no harmful chemicals
- GOTS and OCS certified - high quality organic cotton always
- Fair Wear Foundation membership - ensuring fair labour conditions in the manufacturing process
NO sweatshops, NO child labour used here.
How is Crypto Chads helping people in need?
Crypto Chads is able to donate 10% of profits to Centre Point, supporting 16-25 year-olds impacted by homelessness.
Have more questions?
We're here to help! Complete the contact us form, or reach us at talktomebaby@thedreamersclub.com